Refund Policy

Refunds

How a purchase can be refunded depends on where you made it.

In the Android app. Purchases are processed by Google Play, and refunds are handled by Google under the Google Play refund policy — not by us. Requests go through Google Play support, and writing to us instead will only cost you time: we cannot issue, approve or decline a refund for a Google Play purchase.

On the website. Card payments go through Stripe, and the purchase is sold through Link, Stripe's payment service, which acts as the seller. Link's refund policy applies and takes precedence wherever it is more generous than ours: within 60 days of the purchase you can get a refund if the coins never reached your balance, if what you bought was significantly different from its description, or if the payment was made without your permission or charged twice by mistake. Coins are credited the moment payment is confirmed and can be spent right away, so a change of mind alone is not a reason for a refund, unless consumer law in your country gives you a right to cancel. Coins bought from a Boost window are exchanged for the chosen Boost as soon as they arrive. To request a refund, contact Link support or write to us at [email protected]. On your card statement the charge appears as LINK.COM* LEMONCHAT. Omegle.fm is part of the LemonChat platform: card payments made on omegle.fm are processed through our main site, LemonChat (lemonchat.app), which is why your statement shows LemonChat.

Before You Purchase

All purchases are one-time. There are no subscriptions, no recurring charges and nothing to cancel later.

If you have questions about coins or Boost before buying, contact our support team at [email protected].

Account Violations

Accounts that violate our Terms of Service may be suspended or terminated without any refund of fees paid.